Communication with Families

The professional working with young children communicates regularly, respectfully, and effectively with families

Resources & Media for Understanding Competency 2.2

Behaviors & Skills

• a
  Shares and discusses the program's philosophy about provider/family relationships with families on a regular basis
  
  
• b
  Is accessible and easy to reach
  
  
• c
  Communicates clear and complete information in a manner that matches the family's style, preferred language, level of understanding, and preferred means of communication
  
  
• d
  Communicates to and about families in a positive way
  
  
• e
  Communicates regularly with families; to share the accomplishments of the child, to answer questions, and to discuss routines, activities and progress
  
  
• f
  Talks with families about their lives, work, parenting, problems, etc.
  
  
• g
  Follows rules regarding confidentiality
  
  
• h
  Uses tools like communication journals as well as technology to share information with parents and for parents to share information about how children are doing at home
  
  
• i
  Uses surveys to elicit information and feedback from families
  
  
• j
  Listens to families' questions and responds honestly with accurate information
  
  
• k
  Solicits information from families about what "works" for them so that they can consider implementing those suggestions in their classroom or program
  
  
• l
  Uses an interpreter when necessary to ensure clear communication with families
  
  
• m
  Seeks input and collaboration from fathers, as well as from mothers or other caregivers
  
  
• n
  When appropriate, communicates the possibility of a developmental delay or special need sensitively and confidentially, providing documentation and explanation for the concern, and suggesting next steps and information about resources for assessment